AI agents
Support ops · 2026
Tessera Desk
Tickets auto-resolved 62%
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Project Cafe Technologies
Fifteen products, all still in production, all still owned by the client. Each one measured against a number we agreed before the first sprint.
Tickets auto-resolved 62%
Video output ↑ 14×
Claim handling ↓ 4 days
Enterprise signups ↑ 210%
Response times ↓ 58%
C-suite use ↑ 3.6×
Pipeline secured $48M
Migration with zero downtime
Audit findings ↓ 92%
Onboarding cut to 1 day
Release cadence ↑ 2.4×
Driver adoption 94%
Cloud spend ↓ 34%
Identity and design system
Rollout across 14 locations
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